Votre partenaire en gestion d'appels

Expertise en optimisation des centres de contact pour améliorer la productivité et la qualité de service.

The image features a panel with a series of buttons and a handset. The panel includes labels such as 'CALL', 'FLIGHT DECK', and 'CANCEL' alongside three buttons of different colors and shapes. There is a plaque with numbers and text attached to the structure, and the lighting suggests it is located in a dimly lit environment.
The image features a panel with a series of buttons and a handset. The panel includes labels such as 'CALL', 'FLIGHT DECK', and 'CANCEL' alongside three buttons of different colors and shapes. There is a plaque with numbers and text attached to the structure, and the lighting suggests it is located in a dimly lit environment.

150+

15

Clients satisfaits

Plus de 100

Contact

Gestion Centres

Amélioration de la productivité et qualité de service.

A person is sitting on a chair in an indoor setting, holding a phone to their ear and looking at a laptop screen. A can of Zest Tea energy drink is placed on the armrest of the chair. The background is softly blurred with warm lighting.
A person is sitting on a chair in an indoor setting, holding a phone to their ear and looking at a laptop screen. A can of Zest Tea energy drink is placed on the armrest of the chair. The background is softly blurred with warm lighting.
Audit Performances Actuelles

Nous réalisons des audits pour diagnostiquer les performances actuelles des centres d'appel et proposer des solutions adaptées pour optimiser leur fonctionnement et leur rentabilité.

A modern, large, multi-story office building is prominently situated on a clear day, featuring the letters 'BCI' with a logo on its facade. The structure is surrounded by a well-maintained garden and a sidewalk where several people are walking. Nearby, cars are parked and some are driving along the street.
A modern, large, multi-story office building is prominently situated on a clear day, featuring the letters 'BCI' with a logo on its facade. The structure is surrounded by a well-maintained garden and a sidewalk where several people are walking. Nearby, cars are parked and some are driving along the street.
Recrutement Équipes

Nous accompagnons le recrutement et la formation des équipes pour garantir un service client de qualité et une meilleure gestion des centres d'appel.

Expertise

A man and a woman are having a conversation in a modern office setting. The woman is seated at a small booth with a laptop in front of her, while the man stands beside the booth, talking to her. The room has large windows and glass partitions that create a bright and open atmosphere.
A man and a woman are having a conversation in a modern office setting. The woman is seated at a small booth with a laptop in front of her, while the man stands beside the booth, talking to her. The room has large windows and glass partitions that create a bright and open atmosphere.
A person sitting at a table in a cozy indoor setting, holding a phone to their ear. They are next to a window with warm decorative lighting. A cup and saucer, a bowl, and a menu are also on the table, suggesting a cafe or restaurant environment.
A person sitting at a table in a cozy indoor setting, holding a phone to their ear. They are next to a window with warm decorative lighting. A cup and saucer, a bowl, and a menu are also on the table, suggesting a cafe or restaurant environment.
A person dressed in business attire is talking on a mobile phone while standing next to a wall decorated with motivational drawings and the word 'Productivity' in bold letters. The wall features symbols like hearts, arrows, and checklists.
A person dressed in business attire is talking on a mobile phone while standing next to a wall decorated with motivational drawings and the word 'Productivity' in bold letters. The wall features symbols like hearts, arrows, and checklists.
A man in a light blue shirt is seated at a large conference table, which has a colorful circular design featuring an intricate pattern and the word 'Kaleidico' in the center. The table is set in a modern office environment with black chairs, a wall with mirrors, and electronic equipment in the background.
A man in a light blue shirt is seated at a large conference table, which has a colorful circular design featuring an intricate pattern and the word 'Kaleidico' in the center. The table is set in a modern office environment with black chairs, a wall with mirrors, and electronic equipment in the background.
A person wearing glasses and a headset is seated at a large control panel, focusing on a computer screen. The panel includes various equipment such as a red phone and several control buttons. Papers and a keyboard are arranged in front of them, and the environment appears to be a control room.
A person wearing glasses and a headset is seated at a large control panel, focusing on a computer screen. The panel includes various equipment such as a red phone and several control buttons. Papers and a keyboard are arranged in front of them, and the environment appears to be a control room.
A red, vintage-style telephone booth with 'CALL HOME' written in white, located against a white wall. Beneath the inscription, there is an actual phone with a keypad. The booth is adorned with small Singaporean flags on top. The wall around the booth is decorated with various graffiti, including cartoon-like faces and abstract shapes.
A red, vintage-style telephone booth with 'CALL HOME' written in white, located against a white wall. Beneath the inscription, there is an actual phone with a keypad. The booth is adorned with small Singaporean flags on top. The wall around the booth is decorated with various graffiti, including cartoon-like faces and abstract shapes.

Améliorer la productivité et qualité des centres d'appel.

Services

Optimisez votre centre d'appel avec notre expertise.

Contact

Aide

contact@agiconseils.com

+33 1 23 45 67 89

© 2025. All rights reserved.